FAQ

Q. What is the required travel documentation for all ports?

A. TRAVEL DOCUMENTATION – ALL GUESTS & PORTS

Proper travel documentation is required at embarkation and throughout the cruise. Even though a guest has completed registration using Online Check-in, it is still the responsibility of the guest to present the required travel documents at the time of embarkation. Guest should check with their travel agent and/or government authority to determine the travel documents necessary for each port of call. Any guest without proper documents will not be allowed to board the vessel and no refund of the cruise fare will be issued. Carnival assumes no responsibility for advising guests of proper travel documentation.

 

CRUISE TRAVEL

U.S. Citizens

Carnival highly recommends all guests travel with a passport.  Although a passport is not required for U.S. citizens taking cruises that begin and end in the same or a different U.S. port, travelling with a passport may help to expedite your CBP clearance upon return to the U.S.  Additionally, passports are required in the event you need to fly from the U.S. to a foreign port should you miss your scheduled port of embarkation, or need to fly back to the U.S. for emergency reasons.

The Western Hemisphere Travel Initiative (WHTI) allows U.S. citizens (including children) sailing on cruises that begin and end in the same U.S. port to travel with one of the WHTI compliant documents, listed below.  Additionally, the same document requirements apply when taking a cruise that begins and ends in a different U.S. port.

• Valid U.S. Passport

• Passport Card

• Original or suitable quality copy of a Birth Certificate (Issued by a government agency: state/county/city) and a government issued photo ID if 16 years of age and older.

• Original Certificate of Naturalization

• Trusted Traveler Program Membership Card,  e.g., Nexus Card, Sentri Card or Fast Card

• Enhanced Tribal Card

• A Consular Report of Birth Abroad

• Enhanced Driver’s License (EDL) – only acceptable at land and sea ports of entry.  Cannot be used for air travel outside the U.S. Please check if your state issues EDLs.

Copies of U.S. passports and naturalization papers, hospital and baptismal certificates are not WHTI compliant documents, therefore, are NOT acceptable.

Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. Guests from Puerto Rico either need to present a WHTI-compliant document or a government-issued photo identification with a validated birth certificate issued after July 1, 2010.

*If you need to obtain a passport quickly, Carnival recommends that you contact VisaCentral atwww.visacentral.com/carnival or by phone: 1-866-788-1100.  Callers should mention that they are sailing on Carnival to receive discounted service fees.

Photo Identification

In addition to proof of citizenship, a non-expired government-issued photo I.D is required of all guests 16 years of age and older. The following are acceptable:

• Driver’s License

• Driver’s Permit

• School/Student I.D (acceptable ONLY for guests under 19 years of age)

• Government-Issued identification card (city/state/federal)

Sailings from Hawaii and Transpacific Cruises

U.S. citizens must have a valid passport.

 

U.S. Alien Residents and Non-U.S. Citizens

U.S. Alien Residents require a valid Alien Resident Card and, in some cases, a passport (depending on itinerary) to travel on all Carnival cruises.  Guest must check with their consulate, travel agent or appropriate government authority to determine if their nationality requires they also bring a passport along with their Alien Resident Card.

Non-U.S. citizens require a valid machine readable passport and a valid, unexpired U.S. Multiple Re-entry Visa, if applicable, to travel on all Carnival cruises.  Guests are advised to check with their consulate, travel agent or appropriate government authority to determine the necessary documents.

Non-U.S. citizens that are eligible to apply for admission under the Visa Waiver Pilot Program, must still have a valid unexpired passport. U.S. State Department regulations require all guests traveling from visa-waiver countries be in possession of a machine-readable passport that includes a biometric identifier – e.g., embedded digital photograph. Otherwise, guests will be required to obtain a U.S. Multiple Re-entry Visa. Guests without proper identification may be refused boarding or entry into the United States.

On occasion, non-U.S. citizens and U.S. Alien Residents may be asked to surrender their passport and/or Alien Resident Card at time of embarkation. These documents will be returned upon completion of the Immigration inspection at the time of debarkation.

 

All Guests Traveling to Canada

U.S. Citizens require a valid passport or WHTI compliant documents.

Certain foreign nationalities will require a visa for sailings calling on Canada, in additional to other ports of call.  This visa must be obtained prior to your cruise and will be checked at embarkation. All guests must check with their travel agent or the appropriate government authority to determine the necessary documents.

 

All Guest Traveling to Mexico

To debark for more than 24 hours in Mexico, guests must have obtained a Mexican Tourist Card from either a travel agent or a Mexican consulate prior to their departure.

If you are traveling with minor children without both parents/legal guardians and plan on terminating your cruise in Mexico; please Click Here for important information.

 

AIR TRAVEL

Valid passports are required for air travel to any port outside the U.S. This will impact all guests traveling by air to embark or debark in Vancouver for our Alaska or Hawaii cruises; and our Canadian guests that travel by air to or from any of our U.S. embarkation ports. This will also enable guests to fly from the U.S. to meet their ship at the first port should they miss their scheduled embarkation and allow guests that must debark the ship before their cruise ends to fly back to the U.S without significant delays and complications. Please note that in some cases, depending on itineraries, you may not be allowed to meet the ship at the next port of call if you miss the ship at the embarkation port.

Guest names on travel documents (passport, Alien Resident Card, birth certificate, etc.) must be identical to those on the cruise and airline tickets. Otherwise, proof of name change (e.g., a marriage license) with a valid driver’s license (or other government-issued photo ID) must be presented.

Q. What is Fun Ship 2.0?

A. CARNIVAL CRUISE LINES’ $500 MILLION FUN SHIP 2.0 INITIATIVE TO DRAMATICALLY TRANSFORM CARNIVAL VACATION EXPERIENCE WITH INNOVATIVE DINING CHOICES, NEW BARS, LOUNGES, AND ENTERTAINMENT OPTIONS

Multi-Year Initiative Features Breakthrough Partnerships with Comedian George Lopez, Food Network’s Guy Fieri and Entertainment Leaders,
Hasbro and EA SPORTS, Plus Exciting New Carnival Brands

MIAMI (October 3, 2011) — Carnival Cruise Lines today unveiled Fun Ship 2.0, a program that will dramatically transform its on-board guest experience to deliver even more memorable vacations. The multi-year effort will offer guests mouth-watering new dining choices, more exciting bars and lounges, and captivating entertainment options through innovative partnerships and new branded spaces. In the first phase alone, which extends through the end of 2015, Carnival will invest more than $500 million across its fleet.

At an event today in New York City, Carnival announced partnerships with entertainer George Lopez, who will become Carnival’s creative director for comedy and enhance its fleetwide comedy clubs; Food Network star Guy Fieri, who will develop a burger venue called Guy’s Burger Joint; leading video game manufacturer EA SPORTS to create the first-ever EA SPORTS Bar at sea, and Hasbro for new larger-than-life game shows featuring iconic games and brands. The company also worked with leading production talent to create a high-energy musical showcase and announced that celebrity song master DJ IRIE was named Official DJ of Carnival Cruise Lines. Plus, Carnival announced more of its unique branded spaces with the RedFrog Rum Bar, BlueIguana Tequila Bar and three other fun themed bars and lounges, as well as a new complimentary BlueIguana Cantina casual dining option.

Fun Ship 2.0 – 2
“Fun Ship 2.0 is the largest and most ambitious initiative that our company has ever undertaken and it will serve to significantly transform the Carnival vacation experience for our guests,” said Gerry Cahill, president and CEO of Carnival Cruise Lines. “Through breakthrough partnerships with some of today’s biggest talents and most popular entertainment brands, plus our very own new branded experiences and on-board destinations, Carnival fans and those new to our cruises are destined for an incredible vacation experience.”

The Carnival Liberty will be the first ship to feature many of the new dining and bar venues when it returns from a scheduled refurbishment later this month. Fourteen ships are scheduled to receive many of the Fun Ship 2.0 enhancements through 2015.

Big Names and Big Brands On Board

Through its partnership with comedian and TV personality George Lopez, Carnival will bring even more laughs to The Punchliner Comedy Club Presented by George Lopez. As Carnival’s “curator of comedy,” Lopez will act as a consultant on the vetting and hiring of comedic talent in one of the line’s most popular nighttime entertainment options, and advise on décor, lighting, music and more to enhance the overall comedy club experience. Hilarious pre-recorded voice and video messages from Lopez will welcome guests and club patrons. Over the next year, the revamped clubs will roll out fleetwide, creating laughter during multiple shows each voyage.

At Guy’s Burger Joint, Carnival and successful restaurateur, cookbook author and television star Guy Fieri have come together to cook up the best burgers at sea, and best of all, they’re free! Guests have a choice of delicious fresh-off-the-grill burgers designed by Fieri, or they can make their own at a condiment bar by adding a variety of tasty toppings. Burgers are complemented by hand-cut fries. For lunch, a snack or dinner, guests can drop by this laid-back poolside dining venue modeled after a road-side burger joint off an iconic coastal highway.

Fun Ship 2.0 – 2
Under license from Hasbro, Inc., Carnival will create Hasbro, The Game Show, a new series of larger-than-life productions and entertainment activities based on the popular Family Game Night television show from The Hub. Hasbro, The Game Show will put guests right in the middle of their favorite Hasbro games. Six main games are to be featured: SORRY SLIDERS, which involves a giant shuffleboard court; SIMON FLASH, where two teams of four guests wear giant light-up color boxes and must shuffle themselves quickly to repeat a color sequence; YAHTZEE BOWLING, with a giant ball and larger-than-life-sized bowling pins; OPERATION, which is set up like a skee-ball board where contestants try to get the balls into different slots on the “patient‟s” body, and CONNECT 4 Basketball, which uses a basketball setup rather than the traditional checkers to play.
Cheers For The Best New Bars At Sea
Carnival’s new themed bars and lounges fit any occasion, offering guests new destinations in a distinctive environment and signature drink menus to provide unique and unforgettable experiences. These bars will encourage guests to socialize and try interesting drink concoctions formulated by our expert mixologists.

Carnival has partnered with EA SPORTS, the leading sports videogame brand in the world, on an exciting new sports bar concept. Designed to be the ultimate hangout for sports fanatics, guests can play their favorite EA SPORTS videogames, watch live sports on a massive video wall comprised of 16 different 46-inch big-screen displays, and keep up with real-time sports scores 24/7 live on the ticker. Whether challenging their sports knowledge during daily trivia contests, competing in EA SPORTS videogame tournaments or just catching the latest sports action, patrons can enjoy a full drink menu and popular sports bar snacks.

Shorts and flip flops are welcome at Carnival’s two new fun and relaxed poolside destinations. RedFrog Rum Bar offers guests the quintessential Caribbean vacation vibe with a pool-side version of the popular Caribbean themed RedFrog Pub, which debuted on the Carnival Magic. It will specialize in refreshing Caribbean rum-based frozen drinks and beers, including Carnival’s private label draft brew, ThirstyFrog Red. Just across the deck will be BlueIguana Tequila Bar, providing a laid-back Mexican-themed atmosphere and specializing in delicious tequila-based frozen drinks and Mexican beers. Live music will fill the area as performers will entertain patrons at both bars, along with those enjoying fun in the sun by the pool.

Fun Ship 2.0 – 3
To cure what ails you, Alchemy Bar is Carnival’s vintage-themed cocktail “pharmacy,” the go-to spot for guests who are seeking a unique experience with interesting drink flavors and ingredients. Carnival’s expert mixologists will “prescribe” concoctions from different fun categories or guests can also try their hand at creating their own custom cocktails. Meanwhile, The Library Bar is a new intimate cocktail lounge featuring bar service and automatic wine dispensers, ideal for guests seeking a more relaxed and quiet venue.

Carnival’s New Cantina
Carnival is expanding on its wide array of dining options with exciting new venues that focus on free favorite foods that are highly popular among guests including burgers at Guy’s Burger Joint and fresh Mexican cuisine at the new BlueIguana Cantina. This complimentary poolside dining destination offers guests freshly made burritos and tacos on homemade tortillas they can make their own with a variety of salsas and toppings. Hungry vacationers can also watch the tortilla maker create fresh wheat and jalapeño tortillas, then enjoy three types of tacos with a variety of toppings, and three kinds of burritos with fantastic fillings, plus chips and salsa.

That’s (More) Entertainment!
Carnival is taking shipboard entertainment to an entirely new level. Working with leaders and industry experts from George Lopez and Hasbro to DJ IRIE and top Broadway producers, Carnival will offer not only a larger variety of new high-caliber entertainment but also more interactive shows for guests to enjoy.

Playlist Productions is a dramatic retooling of the line’s legendary revues that combine captivating live performances with high-tech LED staging and special effects that set a new standard in seagoing productions. These popular music-driven revues featuring a diversity of musical styles, genres and eras are designed to appeal to a broad cross-section of guests. Playlist Performances will have guests singing along and dancing in their seats during the hit-packed, 30-minute shows created by leading producers, directors and choreographers who have worked on critically acclaimed productions for Broadway, London’s West End and some of the world’s most popular musical acts.

Fun Ship 2.0 – 4
Guests will groove to “Motor City” which celebrates the R&B Motown sound of the 1960s and „70s, and “Divas” which combines music, dance and fashion to feature tunes from iconic female entertainers. “Latin Nights” offers a fusion of Latin culture, rhythmic music and hot choreography while “The Brits!” features tunes from the UK’s most famous artists of all time. These exciting new shows will premiere on Carnival Breeze when it enters service next summer, followed by other vessels.

Known for keeping Miami and Las Vegas crowds pumped and on their feet, award-winning DJ IRIE was also named the Official DJ of Carnival Cruise Lines. In this new role, he will create and lead “DJ IRIE’s Spin‟iversity” to train and develop the musical skills and personalities of on-board DJ talent to boost the overall music experience for guests of all ages. Carnival is further enhancing its night club experience, offering a unique and lively atmosphere and expanded music offerings.

 

Q. How do I obtain luggage tags?

A. Luggage tags are on the last page of your cruise documents; you can print as many as are needed by following the steps below.

Access your Booking (Click Here)

View Cruise Details

Select the view cruise documents link from the To-Do List section

*Printing your luggage tags in color is not required.

Q. Does Carnival Cruise Lines Offer Transportation Service Between the Airport and Pier?

A. Yes, Carnival offers transportation services at most ports, click here for more details.

Q. Do you have luggage restrictions?

A. Yes.

In order to maintain a safe and secure environment, Carnival prohibits guests from bringing certain items on board, i.e., weapons, candles, irons, alcohol, or other dangerous goods.  According to our policy, Carnival conducts security scanning of all baggage and if prohibited items are found, they will be removed and stored on board for safekeeping until the end of the voyage.  The retained item(s) will be available for collection in onboard designated location on the morning of debarkation. Unsealed liquids that are prohibited will be discarded, as well as any unclaimed items left after the voyage, and no compensation will be given in either case.   For additional information, please refer to the terms and conditions of your cruise ticket contract.

We suggest all luggage be unlocked before turning over to the porters in order to avoid any inconvenience to you or delay in delivering the luggage to your stateroom.  Should you choose not to unlock your bags and prohibited items are found during screening, your luggage will be retained until you can open it in front of security personnel.

Guests, 21 years of age and older, may bring one bottle (750ml) of wine or champagne, per person, only in their carry-on luggage.

Guests are encouraged to limit their checked luggage to two suitcases per person, with each suitcase not to weigh more than 50 pounds (22.68 Kilograms) and not exceed 16″H x 24″W (40.64 cm x 60.96 cm);  there are no length restrictions.  Please attach your Carnival Cruise Lines luggage tags PRIOR to leaving home and make sure that they are still on your bags when checking in with us. In many ports, guests have the option of carrying luggage on board at embarkation and off the ship at the end of the cruise as long as it does not exceed 16″H x 24″W (no length restrictions).  This is an advantage you may want to consider as it will allow for quicker easier access to your bags.  Please note that Carnival assumes no responsibility for carry-on luggage.

Alternatively, curbside porters are available at the pier to take luggage to the vessel for delivery to your stateroom by shipboard personnel. Customary tip is $1 per bag. Please be sure each piece of luggage is unlocked and has a tag listing your name and stateroom number. Curbside porters are not employees of Carnival; therefore, if you experience any problems, please report them to porter management on site. Any luggage left at the pier will be forwarded at your expense. Claims for luggage loss or damage must be made in writing to the debarkation personnel prior to leaving the pier area.

If you are traveling by air, we strongly recommend that you contact your air carrier to obtain their luggage allowance policy for the maximum number, size and weight of bags that each guest is allowed at no charge.  Guests are responsible for luggage fees, excess luggage charges as well as any other charges imposed by air carriers or airports.  We recommend that each guest verify with the airline representative that their luggage is checked-in to their final destination.

NOTE: There is limited porter service on 2/3-day Cruises-to-Nowhere.

LARGE COOLERS RESTRICTION:
Carnival Cruise Lines does not allow guests to bring large coolers on board its vessels. However small, personal-sized coolers, no larger than 12”H x 12”W x 12”L for the purpose of housing small quantities of non-alcoholic beverages and/or medications are permitted as carry-on luggage. Screening and movement of large coolers through embarkation is an impediment to the boarding and security screening process; therefore, large coolers are not permitted as carry-on or checked luggage.

DEBARKATION BAGGAGE ADVICE:
While on board, you will be given numbered debarkation tags to place on your luggage. Please fill out the information on the back of the tag and remember your zone number.  When your zone is called, please proceed off the vessel to claim your luggage. It is easy to pick up the wrong bag, so check to make sure your name is on it. If your luggage is left at the pier, it will be forwarded to you at your expense. Claims for lost or damaged luggage must be made in writing with our debarkation personnel before you leave the pier area.

Q. Are there restrictions on what we can bring aboard?

A. RESTRICTED ITEMS – SAFETY AND SECURITY POLICY

In order to maintain a safe and secure environment, Carnival prohibits bringing certain items onboard.  Additionally, we reserve the right to confiscate (and destroy) any articles that in our discretion are considered dangerous or pose a risk or inconvenience to the safety and security of the ship, or our guests, and no compensation will be provided.

Confiscated Items

• Alcohol (hard liquor)/sealed, unopened bottles

• Beer/sealed, unopened bottles/cans

• Wine or champagne/sealed, unopened bottles – beyond the allowable limit of one bottle (750 ml. size) per adult 21 years of age (brought on at embarkation time only in their carry-on luggage)

• Clothing irons and steamers (all Carnival ships offer laundry facilities with irons and ironing boards. Fleet-wide valet laundry service is also available for a nominal fee.)

• Electrical and household appliances, i.e. coffee makers, hot plates, toasters, etc. (See Exceptions)

• Heating Pads

• Hookah

Exceptions:

• Personal grooming devices such as hair dryers, flat irons, curling irons, and shavers, are allowed on board when used with proper caution.  However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark.

• Electronics such as laptops, cameras, cellular phones, etc. are allowed on board when used with proper caution.

• Electrical devices such as fans, power strips, multi plug box outlets/adaptors, and extension cords are allowed on board when used with proper caution.  However, if such devises are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark.

 

Prohibited Items – will be disposed of prior to boarding

• Large coolers

(Small, personal-sized coolers no larger than 12” x 12” x 12” for the purpose of housing small quantities of non-alcoholic beverages and/or medications are permitted as carry-on luggage.)

•  Alcohol in unsealed containers

•  Firearms (Including, non-firing weapons and starter pistols)

•  Ammunition (i.e., bullets, shot or missile that can be fired using a propellant)

•  Imitation or replica weapons (Including., de-commissioned weapons or those not capable of being fired, toy weapons, or any other item made, intended or adapted to be used as a weapon)

•  Explosives or explosive component parts, (Including, detonators)

•  Fireworks or pyrotechnics (except those previously approved in connection with a company stage production which have been properly manifested)

•  Taser or electronic stun guns

•  Pepper or mace sprays

•  Telescopic or regular batons

•  Martial arts equipment (Including; flails, throwing stars, belt buckle knives, etc.)

•  Handcuffs, brass knuckles

•  Compressed gas bottles/cylinders

(Medical gas bottles/oxygen cylinders:  Allowed in connection with a certified medical condition but cannot be packed in baggage. Oxygen cylinders must be delivered to guest services and stored in a designated safe area.)

•  Knives with blades longer than four (4) inches ( Recreational dive knives are allowed but must be held in the custody of the Guest Services Manager or Chief Security Officer and must be checked out/in by the owner for dive excursions during the cruise.)

•  Dive tanks (empty or full), diver spears/slings

•  Household goods or tools of trade (Anything not listed under Exceptions)

• Candles

• Incense

•  Volatile and highly flammable liquids such as cigarette lighter fluid

• Scissors with blades longer than four (4) inches (Large scissors of the type used by scrapbook and quilting enthusiasts are at times permitted with prior notification from the Security Services Department, but are held onboard in the same manner as dive knives.)

•  Medical Marijuana, Kava

•  Bicycles

• Surfboards – (Boogie Boards no more than 42 Inches in length are allowed for use in port only and must be stored in guest’s stateroom)

• Scooters (only permitted if used for mobility – must be stored in guest’s stateroom)

• Boats/canoes

• Segways

•  Any footwear with wheels, i.e. Heely’s type shoes

•  Lasers

•  Emergency Position Indicating Radio Beacon (EPIRB)

 

Miscellaneous Concerns:

• Live Animals:  Only qualified service animals once approved by Guest Access Services at time of booking.

• Flowers and Plants:  May be brought on board in the port of embarkation but are not permitted to be taken off the ship in the United States, per the U.S Customs and Border Patrol (CBP) Agricultural Division.

• Musical Instruments: We will allow musical instruments onboard, however, if a noise complaint is received it will be confiscated by shipboard security and returned to the guest on the morning of debarkation.

• Radios/Boom Boxes: For the comfort of all our guests, radios and boom boxes can be used with headphones or earpieces when used in public areas.

• Wrapped Gifts: Guests may bring wrapped gifts on board; however, due to heightened security, the gift may have to be unwrapped, upon request.

• DVDs/VCRs/Nintendo/Play Units:  Due to compatibility issues with stateroom televisions, these items can only be utilized in suites and guests must provide their own RCA cables.

• Fish Caught on Fishing Expeditions: The fish cannot be brought on board; it must be shipped home.

• Floatation Devices:  For the comfort of all our guests, rafts, tubes and floatation devices other than those used as life preservers (water wings) cannot be used in the swimming pools on board.

• Golf Clubs:  Should be included with checked baggage and remain in the cabin when not in use.

 

• Items for In Port Use only: Snorkel gear, skateboards, fishing rods (packed), tennis rackets, kites (packed), roller blades/skates, metal detectors, Boogie Boards no more than 42 Inches in length.  These items      must be stored in stateroom.

Q. What to wear?

A. Casual attire is the order of the day.

We suggest shorts, sundresses, tank tops, etc. for the ladies, and for men; shorts, polo shirts, T-shirts, etc. will do.  We suggest you wear rubber-soled, low heeled or flat shoes for extra traction while onboard.  The use of any footwear with wheels, including but not limited, to Heelys© shoes, is prohibited on board our ships.  For dining you may want to dress up a bit and/or bring along a light sports jacket or cardigan.

Most evenings we have a Cruise Casual dress code, but there are those Cruise Elegant evenings one or two nights throughout your “Fun Ship” voyage, where you will have the opportunity to showcase your more elegant attire. For those who want casual attire for dinner time, the Lido Restaurant is open nightly, and has a more relaxed theme. However, shirts and shoes/footwear (flip-flops) must be worn at all times inside the Lido Restaurant.

Both dress codes for the dining rooms are described below.

Cruise Casual Dining Dress Code:  Gentlemen – Sport slacks, khakis, jeans (no cut-offs), dress shorts (long), collared sport shirts; Ladies – Casual dresses, casual skirts or pants and blouses, summer dresses, Capri pants, dress shorts, jeans (no cut-offs).

Not permitted in the dining room during the Cruise Casual dinner for ladies and gentlemen: shorts, gym shorts, basketball shorts, beach flip-flops, bathing suit attire, cut-off jeans, sleeveless shirts for men and baseball hats.

Cruise Elegant Dining Dress Code:  Gentlemen – Dress slacks, dress shirts. We also suggest a sport coat. If you wish to wear suits and ties or tuxedos, by all means we invite you to do so.  Ladies – Cocktail dresses, pantsuits, elegant skirts and blouses; if you‘d like to show off your evening gowns, that’s great too!

Not permitted in the dining room during the Cruise Elegant dinner for ladies and gentlemen: shorts, gym shorts, T-shirts, beach flip-flops, bathing suit attire, jeans, cut-off jeans, sleeveless shirts for men, sportswear, and baseball hats.

Special Sailings

For Canada/New England/Alaska cruises:   Sweaters, lightweight jackets and raincoats are suggested.  Casual clothes that can be layered easily are highly recommended.  Bring a heavier sweater if you are traveling to the glaciers, along with a raincoat and umbrella, because it is often cold and windy in such areas.

For South America and Europe cruises: Comfortable shoes and a just-in-case raincoat. Bring a sweater if you are traveling to the glaciers, along with a raincoat and umbrella, because it is often cold and windy in such areas. Special note: It is essential that you wear the proper apparel when visiting the Vatican and other religious sites (no bare legs or shoulders).

Q. What is the tipping policy onboard?

A. Service Gratuities

For your convenience, we automatically charge the gratuities for dining and stateroom staff to your onboard Sail & Sign account. The total amount is $11.50 per guest, per day as follows(our recommended guideline effective voyages departing December 1, 2011 and onward):

$ 3.70 USD  – Per Day Stateroom Services

$ 5.80 USD – Per Day Dining Services

$ 2.00 USD – Per Day Alternative Services: distributed to kitchen, entertainment, guest services and other hotel staff members.

For Cruises-To-Nowhere, gratuities of $11.50 USD, or its equivalent in foreign currency, per guest, per day must be prepaid.

As a convenience gratuities will be automatically posted to your Sail & Sign account on the second day of your cruise. Our Staff is totally committed to exceed your expectations in every way possible. If you are not satisfied with the service you receive, we encourage you to contact the Guest Services desk while onboard. This will allow us to address your concerns in a timely and appropriate fashion. Once gratuities have been posted, you may adjust them at your discretion at any time while onboard.  Gratuities will be deemed undisputed unless a request to modify is received prior to disembarking the ship.

For beverage purchases, fifteen percent of the bill is automatically added to the Sail & Sign charge. Room Service staff may be tipped as service is rendered.

*Gratuities do not apply to guests less than 2 years of age.